Our Services

Customer Service Call Centre
Calls
- Reliable and professional
- Fastest pickup in the industry
- Courteous
- Multi-lingual
- Specialized agent training
- For small and medium sized companies
Emails
- Professional email expertise
- 24-hour response service
- Efficient order processing
- Specialized product expertise

Outsourced Customer Service Solutions
Post order management
Telephone answering and message taking
24-hour operation
24-hour operation

Sales
Outbound Sales
Telesales
Telesales are our specialty, and particularly B2C continuity programmes and B2B. In order to ensure your company’s profile is continually reinforced, our outbound telesales teams make regular calls to your customers. We use advanced software to schedule call-backs automatically, for different times and days of the week, which means we can follow up an opportunity, whatever the day, whatever the time.
Telemarketing
Continuity Programs
Market Research and Surveys
Inbound Sales
F.C.G First Choice Group Inbound Sales
Order lines with upselling
Secure Payments
Data protection is of paramount importance to us and that is why we invest in training our agents to PCI DSS Level 1 Compliance.
Address
56 Everest Street,
Aradippou Industrial & Commercial District
P.O. Box 40873, 6307
7100 Larnaca, Cyprus
Phone
Tel: +357 24 333 001
Fax: +357 24 333 049